HND员工培训与开发4.docx

ABriefingNoteofAGBe111tdThisbriefingnoteisfortheManagingDirectortoout1inewhythereisaneedtopromoteandsupportcontinuousdeve1opmentactivityatAGBe111td.Theconceptofthe1earningorganizationandthere1evanceofthisconcepttoAGBe111tdA1earningorganizationistheorganizationwherepeop1econtinua11yexpandtheircapacitytocreatetheresu1tstheytru1ydesire,wherenewandexpansivepatternsofthinkingarenurtured,whereco11ectiveaspirationissetfree,andwherepeop1earecontinua11y1earningtoseethewho1etogether.Theconceptofthe1earningorganization,itisanorganizationthat1earnsandencourages1earningamongitspeop1e.Itpromotesexchangeofinformationbetweenemp1oyeeshencecreatingamoreknow1edgeab1eworkforce.Thisproducesaveryf1exib1eorganizationwherepeop1ewi11acceptandadapttonewideasandchangesthroughasharedvision.There1evancetoAGBe111tdisthefo11owing:Forthestaffsinthecompany,1earningOrganizationencouragesitsmemberstoimprovetheirpersona1ski11sandqua1ities,sothattheycan1earnanddeve1op.Itcangetgreatermotivationandtheworkforcebecomef1exib1e,peop1earemorecreative.Fortheorganization1earningOrganizationsprovidetheperfectenvironmentforhighperformingteamsto1earn,growanddeve1op.Ontheotherhandtheseteamswi11performefficient1yfortheorganizationtoproducepositiveresu1ts.Anactivity1earningorganizationintheAGBe111td,canhe1pthecompanyachievetheobjectiveeasi1yandwi11haveatitshearttheconceptofcontinuous1earning.Thereforeitwi11a1waysbeimprovinginitstechniques,methodsandtechno1ogy.Theconceptofcontinuousdeve1opmentandtheobjectivesofintroducingitatAGBe111tdContinuousdeve1opmentisanapproachtothemanagementof1earning.It,saboutdeve1opingski11sinref1ectionandinquiryit,sabout1earninghowto1earnsothatyour1ife'sexperiencesbecomeyourown1earning1ab.Theconceptofcontinuous1earninghasbecomeimportantbecauseitp1acespriorityonnoticing,adaptingand1earningfromchange.ForAGBe111td,itaimsatthemanagementof1earningonanongoingbasisthroughthepromotionof1earningasanintegra1partofworkitse1f.Fortheindividua1satAGBe111td,itmeansse1f-directed,1ife1ong1earning,withastronge1ementofse1f-directionandSeIf1management.Thebenefitstotheorganizationofthecontinuousdeve1opmentapproachto1earning1. Ingenera1,theorganizationcanexpectfewermistakes,feweraccidents,1esswaste,higherproductivity,highermora1e,1owerstaffturnover,betteremp1oyeere1ations,bettercustomerservice,andhencegreaterreturnstotheorganization.2. Byenab1ingemp1oyeestomakethemostoftheirta1ents,theorganizationwi11beinapositiontodep1oyindividua1smosteffective1y.3. Everyoneintheorganizationwi11recognizetheneedfor1earningeffortontheirpartiftheorganizationistosucceedinitsendeavorsandtherebytheirjobsbemademoresecure.4. Changeisconstructive,we1comedandenjoyed,notforcedandresisted.5. Membersofteamsdonotjustswapinformation.Theytack1eprob1emsandcreateopportunities.Theprincipa1strategiesrecommendedforimp1ementationtoembedcontinuousdeve1opmentatAGBe111tdSide-by-sidetraining:Itcanbeknownas4on-the-jobtraining?or'sittingbyNe11ie,orevensupervisedpractice.ForAGBe11,amoreexperiencedco11eaguetakesonthero1eoftrainerandhe1psthe1earnertodeve1opnewski11sorknow1edgeunderthetrainer,ssupervision.Workexperience:Itcanbeusedtogiveanemp1oyeeabetterunderstandingoftheworkwhichanorganizationundertakes.Itmaytakethefo11owingforms.Jobrotation:whereanumberofstaff1earnstoperformoneanother,sro1es.Secondments:Genera11yinvo1vethetemporarytransferofanemp1oyeeeitherfromonedepartmenttoanotherorfromoneorganizationtoothers.Se1f-deve1opmentprogrammesItgenera11yenab1edeve1opmentofindividua1sbyidentifyingindividua1trainingneedsandthenp1anninghowtheseneedswi11bemet.Forma1training:Itisoftenseenastheon1yso1utiontomeetinganemp1oyee,strainingneeds.Inthecase,theemp1oyeesofAGBe11aredifferent;somearedisadvantagedpeop1e,somearecrimina1sandsoon.BecauseAGBe11ispayagreatattentiontocustomerservice,sotheforma1trainingisnecessary.Performanceassessment:Itismorefocusedontheemp1oyee'sabi1itytodosomething.Now1et,s1ookatsomeadvantagesanddisadvantagesofthesestrategies.StrategyAdvantagesDisadvantagesSide-by-sidetraining1. .Work-basedthereforegenera11ypractica1andrea1istic2. Taughtbysomeoneexperiencedinthejob3. Task1earnedinthepropercontext4. Ski11staughtarerea1andup-to-date5. Nospecia1resourcesareneededI.Someonewiththeappropriate1eve1ofski11sneedstode1ivertraining2 .'Trainer'mayteachbadhabits3 .Workp1aceenvironmentmaynotbeconductiveto1earningWorkexperienceAsforside-by-sidetrainingAsforside-by-sidetrainingSe1f-deve1opmentprogrammes11earnersarecentra1totheprocess-paceisdictatedbytheindividua12.1earnerstakeownershipoftheir1earningDeve1opmentdeemedtobeimportantbythe1earnermightnotbepriorityfortheorganizationForma1training!.Canbeusedtosupportongoing1earning2.Canbedesignedtomeettheneedsofagroupof1earnersNorma11ypitchedatmajorityofthegroup,maybeinappropriateforexperiencedhighperformersorinexperiencedorpoorperformersPerformanceassessment1 .Assessescurrent1eve1ofperformance2 .Identifiestrainingneedsofindividua1s1.Producingcompanyspecificcompeten