管理制度-GM DAEWOO标准化培训教材 精品.ppt

Standardization标准化标准化员工参与员工参与标准化标准化制造质量制造质量缩短制造周期缩短制造周期持续改进持续改进ManufacturingProcess ValidationIn-ProcessControl &VerificationQualityFeedback/Feed-forwardStandardizedWorkVisualManagementWork-placeOrganizationAndonConceptProblemSolvingContinuousImprovementProcessBusiness PlanDeploymentTotal ProductiveMaintenanceScheduledShipping /ReceivingLevel VehicleOrder SchedulesSupplyChainManagementInternal Pull /DeliverySimpleProcessFlowTemporaryMaterialStorage Fixed Period Ordering System/ Order PartsHealth andSafety PriorityTeam ConceptPeopleInvolvementOpenCommunicationProcessValuesStandardization标准化标准化Vision/MissionManagementby TAKT TimeShop FloorManagementQualified PeopleProductQualityStandardsQualitySystemManagementLean Design of Facilities, Equipment,Tooling and LayoutEarly Mfg. and DesignIntegration (DFM / DFA)Small LotPackagingControlledExternal TransportationWhat is it? 是什么？ Group Discussion小组讨论Standardization is a dynamic process by which we set standards of terminology, principles, methods, and processes within our organization.标准化是指在我们的组织内部标准化是指在我们的组织内部对各种术语、原则、方法及工对各种术语、原则、方法及工艺建立标准的动态过程。艺建立标准的动态过程。Definition of Standardization标准化的定义标准化的定义The purpose of standardization is to reduce variation and stabilize, so as to achieve a base from which to grow and improve.标准化的目的是减少变化与维标准化的目的是减少变化与维持稳定，在此基础上进步与提持稳定，在此基础上进步与提高。高。Purpose of Standardization标准化的目的标准化的目的Why Is Standardization Important? 为什么标准化很重要？为什么标准化很重要？SAFETY 安全QUALITY质量COMMON DIRECTION共同方向JD Powers#1PRODUCTIVITY产量What Happens When We Do Not Have Good, Clear Standards?若没有良好、明晰的标准会怎样？若没有良好、明晰的标准会怎样？Example: 2000 U.S. Presidential Elections: Variation in Voting Machines & Methods Caused Major Election Controversy事例：事例：2000年美国总统大选：年美国总统大选： 投票机器与方式的不一致导致重大选举投票机器与方式的不一致导致重大选举纷争纷争Standardization 标准化标准化“THE WEDGE” TO STABILIZE BEST PRACTICE“楔子楔子”楔牢最优方法楔牢最优方法 Continuous Improvement不断改进不断改进Change改变改变WorldClass世界领世界领先水平先水平A Standard Is The Best Current Practice Based On Many Peoples Experience & Lessons Learned, so标准是基于多数人的经验教训得来最优现行方法，所以标准是基于多数人的经验教训得来最优现行方法，所以DONT SHORTCUT THE STANDARD!切勿缩短标准！切勿缩短标准！BAD THINGS COULD HAPPEN, ESPECIALLY SAFETY & QUALITY PROBLEMS不良的事故会发生，尤其是安全不良的事故会发生，尤其是安全及质量问题。及质量问题。IF YOU DONT LIKE THE STANDARD, TRY TO CHANGE IT, BUT NEVER SHORTCUT IT.若你不满意这个标准，试着改变它，切勿走捷径。StandardShortcutWhat Happens When We Do Not Follow Standards?如果不遵照标准会怎样？如果不遵照标准会怎样？EVERY YEAR PEOPLE DIE FROM NOT FOLLOWING LOCK-OUT PROCEDUREU.S SUBMARINE HITS JAPANESE FISHING BOAT - SURFACING PROCEDURE NOT FOLLOWEDEXXON VALDEZ OIL SPILL CAPTAIN DID NOT FOLLOW STANDARDSGERMAN PLANE CRASHES IN SWITZERLAND AIR TRAFFIC CONTROL PROCEDURES IGNORED每年都有人死于不每年都有人死于不遵循关阀规定遵循关阀规定美国潜艇击沉不遵守美国潜艇击沉不遵守海面规定的日本渔船海面规定的日本渔船德国忽视空中飞行条德国忽视空中飞行条例在瑞士坠毁例在瑞士坠毁船长不遵循标准导致船长不遵循标准导致EXXON 瓦尔迪瓦尔迪兹兹石石油泄露油泄露STANDARDIZATION EXERCISE标准化练习 Think of any example inside or outside work where standards not being followed led to a bad situation 想想工作中或其它不遵守标准导致不良事件想想工作中或其它不遵守标准导致不良事件发生的例子。发生的例子。 Discuss as a team and report Take 5 minutes 小组讨论、汇报小组讨论、汇报-5分钟分钟Always Remember The Priorities牢记的重点牢记的重点Safety 安全安全People 员工员工Quality 质量质量Responsiveness 响应响应Cost 成本成本Importance重要For Example, Sometimes We Have To Sacrifice Efficiency To Achieve Safety例如：有时我们必须为了安全而牺牲效率MAKE RULE 制订条例制订条例TEACH RULE 讲授条例讲授条例KEEP RULE 遵守条例遵守条例DO THE RIGHT THING!做合理的事情LEAD BY EXAMPLE!榜样领导Standardization On A Broader Scale Leads to Communization 更大范围的标准化以达到共有化更大范围的标准化以达到共有化w One “Language” 同一语言w Common Principles 通用原则w Common Methods 通用方法w Common Processes 通用程序Standardization vs. Commonization标准化与共有化标准化与共有化 If one family made a recipe for their Kimchi, then it would be Standardized. 如果一个家庭为其如果一个家庭为其泡菜定个菜谱，就是标准化。泡菜定个菜谱，就是标准化。 But all families are still different so we are not Commonized (sometimes common is not appropriate).但是每个家庭做法不一样则没有达到共有化。（有时共同的并但是每个家庭做法不一样则没有达到共有化。（有时共同的并非是正确的）非是正确的）ManufacturingProcess ValidationProductQualityStandardsQualitySystemManagementIn-ProcessControl &VerificationQualityFeedback/Feed-forwardStandardizedWorkVisualManagementManagementby TAKT TimeWork-placeOrganizationAndonConceptProblemSolvingContinuousImprovementProcessBusiness PlanDeploymentTotal ProductiveMaintenanceControlledExternal TransportationLevel VehicleOrder SchedulesSupplyChainManagementInternal Pull /DeliverySimpleProcessFlowSmall LotPackagingTemporaryMaterialStorage Fixed Period Ordering System/ Order PartsHealth andSafety PriorityQualified PeopleTeam ConceptPeopleInvolvementOpenCommunicationProcessValuesVision/MissionShop FloorManagementStandardization 标准化标准化Early Mfg. and DesignIntegration (DFM / DFA)Lean Design of Facilities, Equipment,Tooling and LayoutScheduledShipping /ReceivingWorkplaceOrganization工作场地布置工作场地布置Workplace Organization工作场地布置工作场地布置What is it? 指什么？指什么？Group Discussion 小组讨论小组讨论Workplace Organization, 5S工作场地布置工作场地布置, 5SPut order to the workplace by making Standards that allow “out-of-standard” conditions to be visible!制定标准使工作场地井井有序，制定标准使工作场地井井有序，并使非标准的东西暴露出来。并使非标准的东西暴露出来。Where is Workplace Organization Important? 哪些工作场地布置重要？哪些工作场地布置重要？On the