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1、范文Business&-ManagementBusiness-&-Management|商务管理IntroductionWiththerapiddevelopmentofglobaleconomyandtheadvancementofinternationalization,modernorganizationsarefacingchangesdrivenbybotinternalandexternalforces.Regardlessofthesize,maturityornatureoforganizations,togaincompetitiveadvantagesandwinmorem

2、arketshareincurrentlyfiercebusinesscompetition,managershavetotakeoutconcretemeasurestotackledownchanges.Changescanbeclassifiedintovariouscategoriesintermsofitsdrivenfactors.Forinstance,duetotheadjustmentofpersonnelororganizationalstructure,thereareinternalchangesliketransferofpersonnelorstructuralad

3、justment.Inaddition,assignificantpropertiesinsociety,organizationsalsodeeplyinfluencedbypoliticaLeconomicalorsocial-culturalenvironment,whichcanbeconcludedasexternalfactors(OmaerKenichi.1982).Undersuchcircumstance,organizationsoftenconfrontedwithrapidindividualororganizationalchangesdrivenbyexternal

4、forces.Withthisregard,managersshouldbeabletoprovidesuccessfulleadershipandasenseofdirection,whichindicatethatinmodernbusinesssociety,managersshouldpossessesessentialpersonalqualificationstodealwithchangesinorganizationdrivenbybothinternalandexternalfactors.()Inthemanagementofchangebusinesssimulation

5、,IservedasmanufacturingmanagerinLedgecompany,andmymajorresponsibilityistoensurethatthecompanyisabletosupplyfinishedproductstoretailersanddistributorsinatimemanner.Therearealltogetherfifteenpeopleinourgroup,andourcompanyLedgefocusondesigningandmanufacturingelectronicproducts,forinstance,MP3assembledw

6、ithLegoblocks.Asamanufacturingmanager,Ihavetwodirectsubordinateswhofacilitatethedailyworkandresponsibilitiesofme.Atthebeginningofthebusinesssimulation,Ionceassumedthatthethisisnotadifficultonesincethecompanyhavegotequipment,ordersandcustomersready,whatthemanufacturingdepartmentdoistomakesurethatprod

7、uctscanbeproducedandsuppliedontime.However,afterthreedaysofsimulation,anumberofseriousproblemarisefrombothmanagementandmanufacturingprocess,whichtriggeredstagnationonproductionandlostofprofitseventrustofcustomers.FromthefailureofthebusinesssimulationatLedgecompany,itcanbeconcludedthatasastimulativem

8、anufacturingmanager,therearestillalotofmanagementskillsandcompetenciesthatIneedtolearntoimprovemypersonalqualificationaswellasleadership.Inthefollowingcontext,integratingwiththeexperiencesinthesimulationatLedgecompany,thereareaseriesofcriticalanalysisanddiscussionofpersonalcompetencesandabilitiestha

9、taqualifiedmanagershouldbeequippedwith,especiallywhenfacingchangesdrivenbyexternaldrivenfactors.PersonalCompetenciesofManagerstoManageChangesIUnderstandingofPositionandOrganizationAsamanager,itisnecessarytohaveagoodcommandofhispositionaswellastheorganizationheisin.Intermsofposition,managershouldknow

10、thebasicrightsandresponsibilitiesofthejob(Collins,JamesC.2000).Forinstance,asformanufacturingmanager,itrequiresthatindividualshouldhaveaclearunderstandingtowardsthemanufacturingprocessofcertainproducts,rawmaterialsupply,stockconditionaswellasdistributionoffinishedproducts.Intermsoftheunderstandingto

11、wardstheorganization,themanagershouldhaveagoodcommandoforganizationalculture,corevalueaswellasitsstrategicmap.Gainingafundamentalunderstandingtowardsthepositionandorganizationshouldbeoneoftheimportantcompetencyofmanagers,whichmayplaysanimportantroleinthefollowingmanagementwork.Duringthebusinesssimul

12、ationatLedgecompany,theexperienceofbeingamanufacturingmanagermademerealizethesignificanceoflearningpositionsandmanufacturingproceduresahead.Onthefirstdayofthesimulation,wegotorderscanceledandlostprofitsunfortunately.Thereasonforthefailurewasthatatthattime,Ifailtobeawarethatmanufacturingmanagershould

13、makesurethatthereareenoughproductsinstockandallthematerialsarereadyintermsofqualityandquantity,soastominimizetheinfluenceofexternalchanges.However;whentheproductionlinewasstarted,itwasfoundthatthebatterieswerenotenoughforuse,whichresultedindelayedproductionandworkerswerenotabletofinishtheproductiono

14、ntime.Afterthatincidence,manytheordershavebeencanceled,andanumberofcustomersexpressedthattheyarequitedisappointedatourmanufacturingefficiencyandthattheyhavelosttheirfaithonLedge.Fromthefailureonproductiononthefirstdayofbusinesssimulation,itcanbeconcludedthatexternaldrivenchangesmayhappenatanytimeand

15、inanyoccasion,justlikethesuddenidentificationofthelackofbatteryduringthemanufacturingprocessatLedge.Todealwithexternalchangeseffectively,managersshouldmakefullpreparationsbeforeconductingthework,whichindicatethatonlywithall-roundunderstandingtowardstheresponsibilitiesofpositionandnatureofwork,willit

16、bepossibleformanagertopredictandtackledownunexpectedorexpectedexternalchanges.Theunderstandingofpositionandorganizationcanbegraduallyobtainedandnurtured.Togainthissignificantpersonalcompetency,thereareplentyofapproachesthatmanagersmaymakeuseof.Tostartwith,managersmayparticipateintrainingorseminarsthataimstoimprovethequalifica