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1、READING PASSAGE 1You should spend about 5 minutes on Questions 1-7f which are based on ReadingPassage 1 below.Dealing with your office emailsEmail has completely changed the way we work today. It offers many benefits andz if usedwell, can be an excellent tool for improving your own efficiency. Here
2、we give you guidance onprotecting yourself.Prioritiseing incoming messagesIf you are regularly faced with a large volume of incoming messages, you need to prioritiseyour inbox to identify which emails are really important. If it is obvious spam, it can bedeleted without reading. Then follow these st
3、eps for each email: Check who the email is from. Were you expecting or hoping to hear from the sender? Howquickly do they expect you to respond? Check what the email is about. Is the subject urgent? Is it about an issue that falls withinyour sphere of responsibility, or should it just be forwarded t
4、o someone else? Has the email been in your inbox for long? Check the message time.An initial scan like this can help you identify the emails that require your prompt attention.The others can be kept for reading at a more convenient time.Replying in stagesHaving prioritised your emails, you can answe
5、r them in stages, first with a briefacknowledgement and then a more detailed follow-up. This is particularly advisable whendealing with complicated matters where you dont want to give a rushed answer. If you decideto do this, tell the recipient a definite date when you,ll be able to get back to him
6、or her andtry to keep to this wherever possible.Some emails are uncomplicated and only require a brief, one line answer; so it,s a good ideato reply to these immediately. For example, if all you need to say is, Yesz I can make the10.00 meeting7 or Thanks, that,s just the information I needed7, do it
7、. If you are unable toreply there and then or choose not to, let the sender know that you,ve received the messageand will be in touch as soon as possible.Questions 1-7Complete the flow chart below.Choose NO MORE THAN TWO WORDS from the text above for each answer.Write your answer in boxes 1-7 on you
8、/re answer sheet.Dealing with emailsDelete 1spam_emaillsSort email according to the: sender 2 _check mpaA timpDeal with emails that needyour 3 _right stepIf an email is complex, you can: first send a 4 _briefacknowledgement give the sender a 5_detail_acknowledge foranswering their email fullyIf an e
9、mail is 6_uncomplicated to answer;you should 7replyimmediatelyREADING PASSAGE 2You should spend about 20 minutes on Questions 8-20, which are based on ReadingPassage 2 below.Questions 8-13Reading Passage 2 has eight paragraphs, A-H.Choose the correct heading for paragraphs B-H from the list of headi
10、ngs below.Write the correct number, i-ix, on your answer sheet.List of Headingsi An example of regard from othersii The despatch to investigate the sailsiii Evidences show how the misfortune happenediv The reason why the novel is readily accessible to peoplev Slowness contributing to successful expl
11、orersvi What enabled John Franklin with talentvii The literature usage of the novel for the worldviii An instant popularity of the publicationix Timeless points presented by the novel in the USx The significance on efficiency understood by peopleExampleParagraph CAnswervi9Paragraph D III10Paragraph
12、Evi11Paragraph FV12Paragraph GX13Paragraph Hix8 Paragraph B, IIThe Discoveryof SlownessA John Franklin (1786-1847) was the most famous vanisher of the Victorian era. After hefought in the battles of Copenhagen and Trafalgar; Franklin turned his attention to Arcticexploration, and in particular to so
13、lving the conundrum of the Northwest Passage, themythical clear-water route which would probably link the Atlantic and the Pacific Oceansabove the northern coast of the American continent. The first expedition to the Arctic wasan arduous overland journey. Yet, it is was a triumph of surveying - they
14、 managed to charthundreds of miles of previously unknown coastline - but their inexperience in polar traveland inadequate supplies turned the journey into a catastrophe. Food ran out while theywere still days from safety, and the men were forced to eat lichen, their belts and theirboots.B Between 18
15、47 and 1859, more than thirty expeditions were despatched in search ofFranklin and his men. It was not until 1859 that enough evidence had been gathered -reports from the Eskimos of the Boothia region, followed by relics of the expedition, thenskeletons, and finally a piece of paper. The details are still uncertain, but it seems that inSeptember 1846 in Victoria Straitz Franklins ships were caught in pack ice north-west ofKing William Island. Franklin died of a stroke in 1847. Almost all the crew succumbed tohunger, scurvy or lead